Park Rules & FAQ

  • At this time we are NOT able to allow scooters or BMX. The ONLY EQUIPMENT ALLOWED: SKATEBOARDS, ROLLER SKATES, AND INLINE SKATES.
  • All participants must have a signed liability waiver on file.  Sign up for an account on our site and get your waiver signed if you have not.
  • The use of personal protective equipment including, but not limited to, helmets, knee pads, wrist guards, and elbow pads is strongly encouraged.
  • Helmets required for all minor participants.
  • The use of personal protective equipment including, but not limited to, helmets, knee pads, and elbow pads is required when using the vert ramp.
  • No children under the age of 12 are allowed to use the facility without parent or guardian supervision.
  • The Daily Shredd is not responsible for any lost items.
  • No food or drink in any of the skating areas.
  • The use and presence of alcohol and drugs is strictly prohibited on premises including in the parking lot. Failure to comply will result in immediate expulsion from the park.
  • Disruptive or inappropriate behavior will not be tolerated. In these circumstances, you will be notified immediately and asked to leave.
  • Abide by all other policies & procedures as identified by The Daily Shredd Staff, or posted at the facility.
  • The Daily Shredd reserves the right to ask you to leave at any time.
  • Please no wax on vert or mini ramps.
  • No smoking inside the park.

 

FAQ

Q: Are Scooters/BMX bikes allowed in the park?

A: At this time, we are not able to allow scooters or bikes in the park.- Sorry for the inconvenience.

Q: Is the park for advanced skaters like we see on Instagram? 

A: Our park is for skaters of all levels! We celebrate all achievements in skating!

Q: Do you close from 3 to 4pm on weekends? Do we have to leave the park for one hour?

A: Yes, we close for one hour on weekends. We reserve this time to do a maintenance check of skate areas to ensure safety as well as teach lessons or host birthday parties. We will ask you to take a break from skating and exit the park. Please make appropriate arrangements for rides, etc. YOU DO NOT HAVE TO PAY AGAIN WHEN YOU RETURN after the break! 

Q: Do Platinum Members have to leave for the one hour break on weekends? 

A: No, Platinum Members can stay as a membership perk.

Q: I don`t plan to skate, so why do I need to sign a waiver?

A: We ask every visitor to have a waiver on file to enter our facility. You can sign it on our Home Page, or we will be happy to assist with the waiver when you arrive.

Q: Does your facility have accessible entrance?

A: Yes, it is located on the east side of the building. Please call or text 940-368-4768 so we can unlock the door and show you in.

 

 

Return Policy for In-store and Online Orders

Returns accepted for 30 days
Customer provides return shipping
10% restocking fee
No final sale items
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at thedailyshredd@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thedailyshredd@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. 
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.